QSC owners now have a forum.
Just the other day someone on the blog asked:
“Why in the hell don't you have a forum for the QSC customers??? I have a new question everyday! I don't want to wait 2 days for a reply!”
I considered this question and after about 23 milliseconds came to the only correct answer: we do need a QSC forum. Therefore, I'd like to introduce QSC owners to their own section within Go Daddy Connections..
What this forum is.
The Quick Shopping Cart Forum is a place for QSC customers to gather and discuss the program, how they use it, challenges they've overcome, and any tips and tips they’ve picked up along the way. Running a small business requires that you take on various roles, many of which are full-time jobs in the paid world. At any given moment, you might be a graphic designer, copywriter, postal clerk, or customer service representative. Add to this list a bit of Web design, photography, and accounting, and you’ve got an average Monday. :) So, if you've solved a problem that someone else may benefit from reading about or have one that someone might be able to solve, we’d love to hear from you. The forum is lightly moderated and predominantly self-policing; the rest I leave to your good judgment.
What this forum is not.
The Quick Shopping Cart forum is not an official support venue. We have 24-7 phone and email support for all our applications. For any pressing or time-sensitive concerns, those avenues would be your best bet.
I'm starting out with a few basic topics, but we’ll open more focused areas as the need arises. Thank you very much for your feedback, and I hope you enjoy getting to know your fellow store owners.
John
QSC Team
How about adding the ability to insert meta tags like the Google verification tag you presently offer. MS Live Search also has a verification meta tag line they ask to be inserted. Another suggestion would be to add the ability to set percentage discounts or multiple price points that could be set in the client login information area. Example would be retail sales prices & dealer sales prices and using coupons which I have seen suggested is not an appropriate solution.
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Greetings,
Sorry for the delay in response. I've tried to locate the verification with MS live and it was down on the day I tried but I have made a request that we add that into the site promotion section for a future release. With regards to the price points and percentage discounts we do have such an item planned but you have already usurped my current workaround with coupons. Thanks for taking the time to provide us with your feedback.
Regards
John
QSC team
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Hi John,
As you might remember my site uses the snowboarder b template and it works for my application. I was wondering if it would be possible to ease the restrictions on the custom colors and fonts option to allow more choices. Currently the template does not allow for borders around the buttons or different shading of the page areas. I have received several critiques that point out that the page lacks definition. If I were able to change the main body background color and separate the product catagories and featured items areas from the main body that would be awesome.
Thanks in advance for your help.
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Greetings Matt,
Well first the good news and the reaspm I didn't respond sooner since this item was just released last week. We've opened up the ability for custom CSS within the Storefront removing many restrictions we have now through the designer. Yes I realize this is quite different from extending the options within the store builder but that kind of change is not so easy to redesign quickly. By giving those access to create and save many versions of the storefront via the magic of CSS we're on the way to making this easier in the future for everyone . We'll be posting more on this shortly.
Regards
John
QSC team
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Upgrade 2.3
I have just noticed that the site has been changed and it has automatically added in TAX for all my products - i have hundreds of food products is there a quick way of removing the TAX option??
I don;t charge for TAX.
Thanks
Wayne
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Greetings Wayne,
Thanks for your recent feedback on the 2.3 upgrade. As you've noticed one of the changes to the program was to add an option to make all products taxable / untaxed. For people that had no tax set this resulted in us showing the info for tax in the invoice. There's no quick way to change that field without exporting the spreadsheet and then updating the column for taxable status. Other than the appearance of Tax 0.00 there should have been no ill effect from this change if you have noticed something to the contrary please let me know.
Regards
John
QSC team.
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Thanks John
The only ill effect i have is that the site hasn't been able to Publish or preview since the upgrade.
Took out an incident number over 24 hours ago and waiting for a reply.
Our second busiest time of the year for uploading new stock for Easter and the sites out!!
Apart from that everythings great.
Wayne
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Greetings Wayne,
I followed up on the publishing issue which I believe was resolved on the Friday PM shortly after we received the message though as you said a day after sent it. I do apologize for your inability to publish during that time and I'll take a look at how we can better improve our response times for matters such as these.
Regards
John
QSC Team
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Is there a way, or will there be a way in the future to upload pictures to QSC not using products. The goal is to use the advanced CSS feature to upload a custom background image to match our main site page. The only way to do it now is to upload using url to our mean site, but that creates no secure items in our shopping cart. Please let me know if there is another way around this.
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Greetings,
Presently items either need to be within a product or available as a download for sale. E.g there's no separate area presently for images or supporting material that's not related to those two areas. As such the question that you've brought up is interesting. This behavior is browser specific and cannot be controlled by Quick Shopping Cart®. One possible solution to this situation is to ensure that the image URL is secure by verifying its URL begins with https instead of http. We do have an image upload area on our roadmap at present but I'll see if there's anything more we can do to make this new CSS theme more usable,
Regards
John
QSC Team
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I received an e-mail from a potential customer asking about shipping charges to Canada. Is there a workaround for this and if so where can I find it. If anyone is using it, please let me know how and your website so I can check it out. Thanks!
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Greetings Kondra,
Yes there is a workaround for this , the combination of using Custom Shipping with PayPal is a enables you to ship to Canada. We're working on adding international shipping to a future version of QSC.
Regards
John
QSC team
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Hi John; Great forum!
My question is I have set up Google Checkout and wanted to integrate it with the Godaddy QSC similar to the way Paypal is set up. ...
(edited out the reply from Google)
John, is there some way that QSC can work with Google to integrate the Cart and invoicing?
Thanks
David
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Dear David,
Presently we do have integration with Google Checkout on our road map and we intend to support this feature in a future edition. It's not scheduled for the immediate future at this time.
Regards John
QSC team.
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John,
Is there a way to add a post-checkout survey to QSC? We'd like the ability to track for shopping.com but we need the ability to inserta post-checkout survey.
Suggestions?
Liz
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Greetings Liz,
If it's a generic link then it could be placed in the invoice customization section. If you could send me the shopping.com tracking survey link I'll take a look at this and I'll see if I can get it to work for you.
Regards
John
QSC
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I would like a PRE-Checkout survey, so that if they take it, I can give them a coupon to apply to their order.
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Greetings Sandra,
Thanks for the feedback regarding the survey. Other than including this within the main site or product area there's no mechanism presently for us to generate a coupon other than you referencing an existing one within the same survey. E.g Find a Third party survey that works well within the header / footer or a custom link you create, user fills out survey, their thank you page has a coupon code. Obviously the code could then be used by people that just passed it along instead of using the survey but for the time being I can't think of another way to get anything remotely close. We'll certainly consider such features but presently we don't have anything of this nature planned.
Regards
John
QSC Team.
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The template I chose has 6 Category page Styles. I need the Home Page look of one style and the Category Page look of another style. Any way to select separately? Thanks.
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Greetings John,
Thanks for the feedback. Presently there's no way to mix and match the category styles in this manner. Though this is a degree of flexibility I'd like to see in a future version of the Shopping Cart.
Regards
John
QSC Team
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I'm new to QSC and just starting my webstore. However, the limitations seem pretty severe. I literally have thousands of items to enter/edit. Some much needed enhancements would be to add:
the ability to have a "shopping club" or "membership levels" and a blog
the ability to use multiple coupons (like free shipping - I'm really looking for an "in-store pickup" option, and a member's discount coupon, but have selection criteria like must be a club member along with what you already have)
the ability to have a shipping option for "in-store pickup". I'd really like to use UPS, USPS, FedEx, Custom, and In-Store Pickup options - with the ability to have APO/FPO options for more than just custom. You have a good basic start, but really need some thoughts for some of us that also have brick and mortar stores.
the ability to add/edit discounts in a spreadsheet with the product info (seems like just adding 3-4 more fields to the spread sheet would at least give the ability to enter the first level of discount pricing and the from/to dates) -- to edit each item individually is not only a ridiculously tedious endeavor as is, but about to make me cry (no kidding - this is bad) and look for another shopping cart solution.
how about applying pricing discounts by category too
Don't get me wrong... I think this is a good basic program, but the utility is so restrictive, it will drive off your more serious customers as you force them to look for basic needs like the ones above.
or... do you have a suggestion for a more feature rich shopping cart solution? - don't know if you sell another product, or partner with a higher-end solution, or what...
Thanks for your consideration,
JimR
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Greetings Jim,
Thanks for taking the time to highlight areas in which we could improve the shopping cart. We have captured nearly all of these items on our existing roadmap with regards to members, coupons and a shipping model that can accommodate those with real world storefronts. I agree that the editing of 1000's of items within the current system needs addressed and that too is up for a revamp in a future version via the interface and the spreadsheet. Basically you've hit the major items we're working on for future releases.
While we don't have another managed shopping cart program we do have several choices of cart that can be installed within our Hosting connections
site. These require a more hands on than QSC but can be modified to precisely suit your business model.
Regards
John
QSC Team
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Hi John. I have a jewelry store, I made like 5 categories and many subcategories. How do I show the subcategories in the principal page? I've been looking everywhere and I can only add or delete categories but there is nothing related on how to show them in the home page (left side menu)Please answer my question or give me a solution. To show only categories is too basic.....
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Greetings Betty,
Thank you for you comment on displaying sub categories on the home page. Presently , as you have noted, there's not a way to accommodate , or a workaround, within this current version that would allow you to do so. I'll certainly look into the feasibility of doing this within a future release.
Regards
John
QSC Team
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International shipping is BADLY needed.
Getting requests from Australia, New Zealand, Canada, Argentina, Peurto Rico, Sweden, UK, and France ... it is the web after all.
Right now, have handle these manually ... wish I had a shopping cart (this is humor ;)
Do you have an ETA?
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Thank you for your feedback. The good news is that international shipping support is on our roadmap. Unfortunately, the scope of the project is very large, and developing the requisite pieces will take some time. We will let you know of any news as we progress.
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I peronalize products with embroidery and need to have the capability of a user input field for data to be applied to the product. Is there a way to do this in the shopping cart program??
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Thanks for your comment. Currently, you can instruct your customers to put customizations in the "Special Instructions" field during checkout. In the future, we will support customization of products at the product level.
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