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• 10/13/2006 6:22 AM Joel wrote:
  Hello-Thanks for the blog. I have been using the quick shopping cart for over a year now and my biggest concern and complaint is when I print out the invoice, it has all pricing and billing information....why isn't there a way to print out a invoice without pricing or billing info if the product is a gift?
  
  1. 10/16/2006 11:50 AM Cindy wrote:
     Joel, thanks for the great idea.  We have an item on the roadmap to redesign the Quick Shopping Cart invoices and emails, and we'll look at offering a packing slip with pricing suppressed.
     
     Thanks again, and good selling!
     
     Cindy
     
     
• 10/16/2006 7:51 AM Karen CLoyes wrote:
  Is there anyway you can add the date a member enrolls. It is very hard to keep up with without the dates.
  
  Thanks,
  Karen
  
  1. 10/16/2006 12:18 PM Cindy wrote:
     Karen, this is a good question.  Let me look at what we can do to enhance the Member capabilities to make it easier to manage.
     
     Thanks for writing, and good selling!
     
     Cindy
     
     
• 10/16/2006 12:47 PM Bill Schneider wrote:
  Some of the reports take forever to generate and are therefore useless. Is there anyway to improve this?
  
  1. 10/19/2006 6:51 PM Cindy wrote:
     Hi Bill -
     
     We are aware that report speed is an issue for stores with large order volume.  We are definitely looking at ways to speed the reports up.
     
     In the meantime, here are a couple of workarounds you can try:
     
     1) For some reports, the lag is due to generating the chart graphics.  However, the "Download report as Microsoft(R) Excel (xls) worksheet" link is put up immediately.  You can use this link to download the data.
     
     2) Click on the word Reports in the menu instead of going to a report menu selection.  Then enter a start date and an end date for a short time period, such as a week.
     
     Hope this helps,
     
     -- Cindy
     
  2. 10/27/2006 10:28 AM Margaret wrote:
     I have a continuous with slowness/timing out with QSC. It takes so long for a specific request to load, for example, categories, that by the time I add a product, update pricing or add attributes the qsc has timed out again and I need to start from the beginning signing in and going through the whole process again. Some products, since there isn't an automatic function, must have the different sizes/prices/price differences calculated or there are so many options that it takes a while to get them all in there. When it times out, which is EVERY TIME I try to use it, I lose all the work I had just done. It also doesn't go back to the previous section I had selected, for example, categories: christmas items. It goes all the way back to the first page, which means I have to take time to make my way through the line up, and by the time I actually begin working on my product line up, it times out again. This happens whether I'm suing IE or Mozilla, and it has happened continually over the last several months with no improvement. It happens whether I use my own computer or another one. Can this be fixed or is it part of the general frustration level that I must accept? Thanks.
     
     1. 10/29/2006 3:04 PM Cindy wrote:
        Hi Margaret,
        
        I agree the timeout issue can be aggravating, especially if you have a lot of information to add to your product detail.  We are experimenting with adding a popup that lets you extend your session if it is about to timeout when you are in the middle of adding information.  In the meantime, a workaround is to have as much as possible of the information "ready" before you actually add/edit the product.  Some merchants make a worksheet for themselves and type in the product name and description ahead of time, then copy-paste this into the text fields.  You can also have the pricing, options, and so on ready ahead of time so you can just add it without having to stop and calculate.
        
        I am aware that the navigation within the product catalog could be improved so you are not always taken back to the first page.  We will work on this with our Usability team.
        
        Thanks for writing,
        
        Cindy
        
        
        
• 10/16/2006 12:50 PM Bill Schneider wrote:
  Is there an easy way to export the members list to send coupons via email?
  
  1. 10/19/2006 6:54 PM Cindy wrote:
     Hi Bill,
     
     We are looking at the best way to do this.  Obviously, we would need to provide an opt-in choice for your customers to indicate that they want to be put on an email list.
     
     We are looking at integrating Quick Shopping Cart with Express Email Marketing(R) so you can create email campaigns for your Quick Shopping Cart customers.
     
     Thanks for writing,
     
     -- Cindy 
     
  2. 10/27/2006 3:03 PM Karen CLoyes wrote:
     I would like to see more information on the member list as requested before the date the member joined. How did they hear about the site ect...
     
• 10/16/2006 12:57 PM Bill Schneider wrote:
  I would like to have more flexibility in the design or what's included in the header graphic and side menu bar. For instance, I would like to have my logo in the center of the page.
  
  1. 10/19/2006 6:57 PM Cindy wrote:
     Bill -
     
     One of our upcoming projects is to do exactly this!  I'm very excited about the new design functionality that we will be creating.  You will be able to edit your header and set many other preferences for how your store displays.
     
     Thanks for writing,
     
     -- Cindy
     
• 10/17/2006 7:30 AM Kimberly Darwin wrote:
  Hi- is it possible to add an option for comments? For instance, a customer may purchase a personalized wine glass, and having a comment box for them to enter the personalization message would be great.
  
  1. 10/19/2006 7:51 PM Cindy wrote:
     Hi Kimberly -
     
     We are looking at adding a type of product option where instead of your customer selecting a value from a drop-down, your customer will write in the value.  Then you will get this information in the order, with each product, just like option insformation is displayed now.
     
     What do you think?
     
     Thanks for writing,
     
     -- Cindy
     
• 10/17/2006 7:49 AM Iris wrote:
  We run a wholesale website. We are only supposed to accept orders where the minimum order is at least $50. Could you add something where this is set at the category level?
  
  1. 10/19/2006 7:56 PM Cindy wrote:
     Hi Iris -
     
     This is an interesting idea.  I can envision setting a minimum to allow the customer to proceed to checkout, but I can't quite see what you mean by setting it at the category level.  We'll play with this idea a little bit.
     
     Thanks for writing,
     
     -- Cindy
     
     1. 10/20/2006 6:29 AM Iris wrote:
        For instance, we have a samples category, and we don't our customers to have to buy $50 worth of samples. But for our wholesale products, they will need to purchase at least $50.
        
        1. 10/20/2006 1:21 PM Cindy wrote:
           Thanks Iris, this does clarify it for me.  We will look in to this.
           
           Thanks for writing,
           
           Cindy
           
• 10/17/2006 3:56 PM Joel J wrote:
  Is there a way for shop owners to create a coupon code that is relative to a particular item number and total purchase price? For example, item #1234 is free if purchase total is $20 or more and will be for whatever it is selling for if total purchase price is less than $20.
  
  1. 10/19/2006 8:27 PM Cindy wrote:
     Hi Joel -
     
     Quick Shopping Cart does not currently offer free-product coupons.  It's an interesting idea; we'll see what kind of interest the idea generates in other QSC merchants.
     
     Thanks for writing,
     
     -- Cindy
     
• 10/18/2006 2:13 PM John wrote:
  I have a very small business and have been using your Quick Shopping Cart for some time. It is a wonderful, easy to use, self-contained stand-alone product. It is a great introduction into the world of e-commerce.
  
  For me, the Quick Shopping cart product pages (templates) were a little too restrictive and I created the 'product' pages in my web site. How can I directly link to the shopping cart's ‘view page’ to manage the customers order. The Home, contact us, about us, and thank you pages would also be with my web site.
  
  In addition, why does traffic fact not work with the shopping cart. I really need to know what my customers are doing in the shopping cart.
  
  Thanks
  
  John
  
  1. 10/19/2006 8:55 PM Cindy wrote:
     Hi John -
     
     You've hit the nail on the head when you say Quick Shopping Cart is a self-contained, stand-alone product.  I think that is part of the appeal of Quick Shopping Cart for entry-level online merchants.
     
     We are just starting to conceptualize how we might allow more advanced merchants to customize their store navigation and their look and feel.  These plans are in the works and I think there will be some exciting changes.
     
     As far as linking from your web site product pages to Quick Shopping Cart, have you looked at the "Links" feature under the Site Promotion menu?
     
     You would still create product pages in Quick Shopping Cart.  Then, you would generate a link directly to that product page by selecting "ShowCase Product" and selecting the product from the drop-down. The page will display a link that you can use in your web site to direct your customers to the page in Quick Shopping Cart where they will add the product to the cart.
     
     Regarding Traffic Facts, we are looking at integrating this with Quick Shopping Cart.
     
     Thanks for writing,
     
     -- Cindy
     
     1. 10/27/2006 9:49 AM Margaret wrote:
        Stand alone is one thing, but I am unable to provide support information or product specific flexibility as clients need. For example, I have no way to provide them a document showing stain/finish choices. These are product and craftsman specific and if I could have pop-up with images customers could then see what their options actually are by product. Confusion reigns supreme otherwise. Another BIG issue for me is the handling fee. You require a set handling fee, but if I put the handling fee required by a jewelry armoire (3%) it ALSO APPLIES IT TO A CHRISTMAS ORNAMENT and brings the price WAY OUT OF LINE.
        
        This absolutely MUST be product specific or I will lose sales and anger customers, or else I will lose a great deal of money and not be competitive.
        
        1. 10/29/2006 2:31 PM Cindy wrote:
           Hi Margaret,
           
           From looking at your site (great site by the way!), I can see how showing furniture finishes would be helpful.  Thanks for sugggesting this.
           
           Some of our Quick Shopping Cart merchants have come up with innovative workarounds to accomplish similar effects.  The first method is the simplest, although it does require use of image editing software to edit and create images.  The second method requires some HTML expertise.  
           
           The first method is to use image-editing software to add the words "Click to see finishes" to the standard-size product image that displays on the product detail page.  Then, using your image editor, create a ZOOM-size product image that shows the finishes.  When these are uploaded and published, your customer can click on the product photo on the product detail page to see a popup with your finishes.
           
           The second method is to have a page or a PDF document somewhere on your hosted site, and include a link in the Product Description to this page or document.
           
           Requests for product-specific handling fees is not something I have heard before, so thank you very much for suggesting this.  We will look at this when we plan for additional shipping enhancements.
           
           Thanks for writing,
           
           Cindy
           
• 10/19/2006 7:18 AM bryan chun wrote:
  Hello Cindy,
  Is there a way to see how many clients have looked at my site or access the shopping cart?
  
  Thanks,
  
  Bryan
  
  1. 10/20/2006 11:12 AM Cindy wrote:
     Hi Bryan,
     
     Not currently, no.  I've heard this question a few times now.  We'll look in to it.
     
     Thanks for writing,
     
     Cindy
     
• 10/19/2006 12:27 PM John wrote:
  On the shipping summary could you change the word "shipped" to "Will Ship". This would be more in line with the actual process. When I access the customer record to charge the customer and look up shipping information, I indicate the order "will be" shipped.
  
  Not a big deal, just causes a little confusion to the customer when the ship date is in the future.
  
  Thanks
  
  John
  
  1. 10/20/2006 12:43 PM Cindy wrote:
     Hi John,
     
     Thanks for the input, this is something I had not heard before now.  We could look at letting merchants configure the status labels, since I believe many QSC merchants do use the status to record shipping after-the-fact.
     
     I'd be interested to know the business process other merchants use to process orders, as far as the order things like payment capture and shipping are done in.
     
     Thanks for writing,
     
     Cindy
     
• 10/19/2006 4:01 PM Ben wrote:
  Is there a way to have the shopping cart password-protected, so as to have a members-only buying experience? If not, is there a way to hide sale pricing to regular customers, but show it to registered members only?
  
  1. 10/20/2006 1:02 PM Cindy wrote:
     Hi Ben,
     
     I'm assuming you mean a couple things, since Quick Shopping Cart does have registration and membership capabilities.
     
     Currently, Quick Shopping Cart does not support a members-only (no guest) mode.  Nor does it support special members pricing, although we've had this request before and are looking into the best way to provide this functionality.
     
     Thanks for writing,
     
     Cindy
     
• 10/19/2006 5:33 PM Margaret wrote:
  I have had a purchase inquiry from Ireland, and the customer tried to purchase from me. However, the format doesn't allow international addresses. So this concerns me that unusual American addresses won't be accomodated either.
  
  1. 10/20/2006 1:06 PM Cindy wrote:
     Hi Margaret,
     
     As you've probably seen from other posts on this blog, Quick Shopping Cart does not at this time support international addresses, although we are working on this.
     
     I'm not sure what you mean by unusual American addresses.  The Quick Shopping Cart state/province field accepts two-letter codes for all U.S. states, APO/FPO, and Canadian provinces.  The ZIP field accepts US and Canadian ZIP/Postal codes.
     
     Hope this helps,
     
     Cindy
     
• 10/19/2006 5:36 PM Margaret wrote:
  Many of my items MUST be shipped freight, the cost is determined by dimensions and weight + packing. How can I accomodate this need with the shopping cart as it is set up? I haven't put much of my furniture selection in my quick shopping cart because I don't know how to solve this problem.
  
  1. 10/20/2006 2:19 PM Cindy wrote:
     Hi Margaret,
     
     Currently, quick Shopping Cart does not offer any shipping options that support freight shipments.  We will look in to this as we look for ways to enhance out shipping options.
     
     Is it possible to set up Custom Shipping to cover your shipping costs?
     
     Thanks for writing,
     
     Cindy
     
• 10/20/2006 3:57 AM Roland Greene wrote:
  Hello,
  First time caller:-)
  I am pretty new to the qsc and love it so far. I have a pretty simple request. I need the ability for entering .5 in quantities. We sell fabric so my customers sometimes will need a yard and half. Right now they can't order 1.5
  I noticed that shipping has the code for this. 1.5 lbs etc...
  Thoughts please and thanks,
  Ro
  
  1. 10/20/2006 1:55 PM Cindy wrote:
     Hi Roland -
     
     Welcome to the Quick Shopping Cart community!  I'm so glad you like it so far!
     
     You have an interesting request, one that I had not heard before.  I took a look at your site (nice design by the way).  I am wondering if you could price your fabrics by the half-yard and state this in the product description.  Then, your customers could order increments of 1/2 yard.  Just thinking this might be a workaround while we evaluate offering a product type that accepts partial quantities.
     
     Thanks for writing,
     
     Cindy
     
• 10/20/2006 10:49 PM Head Wench wrote:
  Hello, Great new tool this developer blog. Just went through a New Order online for the first time and there is so much improvement. Invoices look smashing, address tracking...
  Question? When you click on the "Export Shipping", couldn't this automatically trigger it off, instead of then going to "update order"? One of I'm sure many things we'd like someday. Thanks for the blog! Debbie - Head Wench at WenchesAtWork.com
  
  1. 10/23/2006 7:07 PM Cindy wrote:
     Hello, Debbie!
     
     I'm so glad you are enjoying the blog.
     
     Interesting question about exporting the shipping address.  Maybe we could do this.  Does having to click Update Order cause problems, or is it a speed/convenience issue?
     
     Thanks for writing,
     
     Cindy
     
• 10/21/2006 1:10 AM ken wrote:
  I was just curious if its possible to have something as simple as a counter on the page or if thats simply beyond your technical skills, how about you "look into it".
  
  1. 10/23/2006 12:54 PM Cindy wrote:
     Good one, Ken!  If only product planning was as simple as only developing the simplest features.  We look at how many people request a particular feature and schedule it accordingly.  I've heard "visit counter" a few times, but not nearly as often as many other requests.  So for the time being, we'll continue to "look into" how important the visit counter is to the Quick Shopping Cart merchant community as a whole.
     
     Thanks for writing,
     
     Cindy 
     
• 10/22/2006 4:10 PM John Stocker wrote:
  Cindy,
  The following is my wish list..
  1) When signing on can your site remember my password if I want it to?
  I'm on and off so much during the day.
  2) When you try to edit a product your screen always jumps and refreshes the screen. Can that be stopped?
  3) You use the label "List Price" on your sites. "List Price" means the highest price, right out of the book.
  Nobody today pays "List Price"! My business is selling to dealers.. they pay "Wholesale Price". Could someone change the term to just read "price".
  4) Much work is needed importing from excel. I can't import changes in categories.
  
  1. 10/23/2006 6:23 PM Cindy wrote:
     Hi John, 
     
     The password issue is tricky because as an ecommerce site, we must abide by PCI security rules for strong password protection.  I hear you though ... and I'm working to see if there are ways to ease some of the inconvenience caused by these restrictions.
     
     The screen jumping on product edit.  I think you are referring to the screen shifting up or down as the screen is "assembling itself" and all the images download.  Or are you talking about something else?  We are planning a redesign of the application that will address screen display and usability issues, but I can't say at this time when this might be released.
     
     List Price - yes, we've heard this before.  The currently scheduled storefront redesign will address this and other storefront issues.
     
     Finally, I agree we need to work on the Excel import.  I'm looking at where we can fit this work in with the other great features people are asking for.
     
     John, thanks so much for your feedback.  It really helps when I can get a picture of the kinds of features and fixes are asked for most frequently.
     
     Thanks for writing,
     
     Cindy
     
     1. 10/24/2006 4:17 PM John Stocker wrote:
        Thank you for your input Cindy.
        
        The password issue.. why do I have to sign in twice when doing quick shopping cart? In programming I've always created a back door. I understand you reasons but why twice?
        
        The screen jumping on product edit. I was referring to the screen shifting up or down as the screen is "assembling itself".
        
        Included in my wish list, I would like to import pictures.
        
        On another site I had 23,000 items. I had to kill the site because I could not import categories and images.
        
        1. 10/26/2006 9:43 PM Cindy wrote:
           Hi John,
           
           Wow, what do you mean by sign in twice?  Where and where?  You can either sign in from your Go Daddy account by clicking Open under Control Panel on the Quick Shopping Cart page of your Go Daddy account, or if you have created a Quick Shopping Cart Member with full priveleges (recommended), you can sign in at app.fastshoppingcart.com.
           
           Could you tell me a little more about what you mean by signing in twice?
           
           Thanks,
           
           Cindy
           
           1. 10/27/2006 4:01 PM John Stocker wrote:
              I realize now I've been signing in from different computers under different names. I see that's no good. Let me do some housekeeping.
              
• 10/22/2006 4:25 PM Bill Schneider wrote:
  Is there any way can add some information to the order notice email message to include the shipping method such as UPS 2nd Day Air?
  
  1. 10/23/2006 7:10 PM Cindy wrote:
     Hi Bill!
     
     One of our most-requested features!  We'll try to schedule this soon.
     
     Thanks for writing,
     
     Cindy
     
• 10/22/2006 11:52 PM Michael wrote:
  I would like to know if you would consider adding additional pages to the headers for strictly content. I use my website to sell cooling and warming apparel. I would like to have a page to talk about heat related health problems and solutions that interested goggle searchers can find. Also, does the new site map feature only work through traffic blazer?
  
  1. 10/23/2006 7:17 PM Cindy wrote:
     Hey, Michael. I'm happy to tell you we are doing just that in our storefront redesign!  We will have limited ability to define menu labels and links, and we will also support expanded editing of the header, so you will be able to add links to external sites that way.
     
     Looking forward to the storefront redesign!
     
     Cindy
     
  2. 10/27/2006 9:56 AM Margaret wrote:
     2 things: 1. how do you start a new topic on this blog instead of trying to find a comment that is remotely related?
     
     2. why, when I add attributes on my list, do they NOT show up when I am trying to add the new ones to products? Froogle/Google wants each product submitted to have attributes, which means I must go through EVERY product that I felt was self-explanatory and add attributes to it. The newly added attributes are not available to the products, and so I have to 'add' them each time. When I check back on my attributes list, they show up there- in long lists of the same attributes, but aren't available on the edit product screen.
     
     1. 10/29/2006 2:43 PM Cindy wrote:
        Hi Margaret,
        
        
        1. The way the blog software works, only the moderator (yours truly) can add new topics.  You shouldn't need to look for a relevant previous comment though, just click the Add Comment link under the topic "Welcome to the Quick Shopping Cart® Developer Blog!" on the front page of the blog.
        2. I tried to recreate your problem with new attributes not showing up on the product page, and I can't.  The attributes that I add are always in the list.  Maybe if you tell me step-by-step what you are doing and what you are expecting to happen, I could see what it is that I am missing.
        Thanks for writing,
        
        Cindy
        
        
• 10/23/2006 10:21 AM Carolyn Damon wrote:
  Is there a way to upload several new products via an excel spreadsheet, or do you have to input them one at a time? Takes forever...
  Thanks for your help.
  
  1. 10/23/2006 6:42 PM Cindy wrote:
     

     Hi Carolyn,
     
     

     Yes, you can create new products via Excel upload.  Here's how:

     1. From the Catalog menu, select Import/Export products.
     2. Click the Export Products button.
     3. Save the Excel file.  Open it.
     4. Add new products by filling in the columns.  In column 1, select Add.
     5. Save the Excel file.
     6. Back on the Import/Export Products screen, browse for the edited Excel file and click Upload Products.  A results screen will tell you how many products were added or uploaded.
     7. Publish your site.

     Hope this helps,
     
     Cindy

     
     
• 10/23/2006 1:44 PM nina wrote:
  how about a "feedback and comments" blog page on our carts, which of course would have to be moderated? It could perhaps come in my email with a button that says "post comment" included, then it would post to the online blog? I think we get a free blog with GoDaddy anyway, could it be atatched/included in the shopping cart? otherwise, how would I post a "testimonials" page? an automatic blog would be easier for me, though. thanks for all your work! Looking forward to a hit counter, and new design functionality.
  
  1. 10/23/2006 6:52 PM Cindy wrote:
     Hi Nina, this is great that people are coming up with so many ideas for ways to extend the shopping cart.  In the new storefront design that is currently scheduled, we will support some limited configuration of menu items and links, so you could use one of these links to link to your Quick Blog.  Something to look forward to!
     
     Thanks for writing,
     
     Cindy
     
• 10/23/2006 2:28 PM Karen CLoyes wrote:
  I think a counter would be a great feature for the Quick Shopping Cart. In reply to Ken's request. It would be great for our business as well.
  
  1. 10/23/2006 6:54 PM Cindy wrote:
     Thank you Karen!  All this feedback helps tremendously in product planning!
     
     Thanks for writing,
     
     Cindy
     
• 10/23/2006 7:05 PM Leah wrote:
  My biggest complaint about QSC is downloading pictures. It is incredibly slow during the day and I am unable to update my website, most of the time the page times out without downloading the pictures. This is very frustrating when I'm trying to add 80+ products for the upcoming holiday season. I've called many times on this issue and am told they are working on it - is this true? Is there anything I can do to download my pictures in a timely fashion? Thanks - Leah
  
  1. 10/23/2006 7:43 PM Cindy wrote:
     Leah, I'm sorry you are experiencing this.  What browser are you using?  A customer posted on this blog that Firefox from Mozilla performs much faster than Internet Explorer.  It may be worth a try if you are using IE.
     
     Thanks for writing, and let me know how it goes,
     
     Cindy
     
• 10/25/2006 5:35 AM Jeff Carpenter wrote:
  I am disappointed that I can't search for and find a customer in the member directory and then click on something to get their order history. That seems like a very basic online store function.
  
  1. 10/26/2006 9:51 PM Cindy wrote:
     Hi Jeff -
     
     Now that you bring this to my attention, it does seem a bit of an oversight.  Tell me - what is it about the Member search that you like better than searching Orders on customer email address or name?  More search fields?
     
     Thanks for writing,
     
     Cindy
     
• 10/25/2006 7:30 AM Bob D wrote:
  Could someone please tell me why my shopping cart page width is so narrow?
  Just trying to establish a basic product
  page layout & I see my layout is only using ~75% of page viewing width? How can I correct this? I believe my HTML is ok, is this a shopping cart quirk?
  Thanks for your assistance.
  Bob
  
  1. 10/29/2006 11:47 AM QSC Team wrote:
     Hi Bob,
     
     The shopping cart templates restrict the screen size to a width of 800 pixels.  This is an industry standard that allows people with lower-resolution monitors to be able to shop your site easily.  On a lower-resolution monitor, the store will take up the entire width of the screen.  Limiting the width to 800 pixels allows us to account for all users.
     
     One feature that we are currently working on is store templates that are flexible, so that they fit within 800 pixels for the lower-resolution monitors, but expand to be wider on higher-resolution monitors.
     
     Thanks for writing,
     
     Cindy
     
     
• 10/25/2006 11:19 PM Ryan V wrote:
  Two Things...First is there a way for a client to "bookmark" my site via a link (ADD ME TO YOUR FAVORITES) to their favorites to be spelled out on my website's front page? That would save on google fees, etc and make it easier for the customer. Second, my logo in the upper left corner of my homepage is now alot smaller than before and the tech help said that is normal. The logo used to be a normal size and no matter which logo I load it is small and hard to read.. I look forward to the replies. Thanks
  
  1. 11/1/2006 5:42 PM Cindy wrote:
     Hi Ryan,
     
     For the bookmark, try adding this script to your Welcome message:
     
     <span style="cursor:pointer;text-decoration:underline;" onclick='if(window.external){window.external.AddFavorite("http://www.godaddy.com","Go Daddy");} else if(window.sidebar){window.sidebar.addPanel("Go Daddy", "http://www.godaddy.com", "");} return false;'>
     Click here to add this page to your favorites</span>
     
     Obviously, you will need to replace "http://www.godaddy.com" with your URL, and "Go Daddy" with your site name.  You can also edit "Click here to add this page to your favorites" to say whatever you want.
     
     Warning:  Be real careful that you leave the quotes, pernteses, brackets and other symbols exactly as-is, or you will break the script.
     
     For the logo, here is a tip.  You can control the size of your logo if you make it the size you want in image editing software, then save the file as GIF and upload the GIF.  Quick Shopping Cart will resize a JPG image but will not resize a GIF image.
     
     Thanks for writing,
     
     Cindy
     
• 10/27/2006 3:15 PM Karen CLoyes wrote:
  Do you notify your customers before you make changes to the shopping cart?
  We can log on and find that changes have been made but we were never notified of them before it happened. Is this just something you do and your customers find out when they sign on?
  Have we been over looked on the email notifications?
  
  Thanks,
  
  1. 10/29/2006 12:44 PM Cindy wrote:
     Hi Karen,
     
     Our policy has been not to send emails on product updates so as to avoid pestering our customers with too many emails in your inbox.
     
     Whenever we release major new functionality, we include a brief description in the What's New section of the Home page, usually with a link to further information.  We also publish release notes that you can look at.  We link to these release notes in the first sentence of the What's New section ("Take a look at new functionality...").
     
     Thanks for writing,
     
     Cindy
     
• 10/28/2006 6:58 AM John Ferguson wrote:
  We are not expert developers and sometimes it takes us a few minutes to find the HTML code that we wanbt to add to do simple things like change the font colors, link to other websited or pages for product descriptions, etc. Many times we enter the new code and publish only to find that our session has timed out. Then we have to start over again and waste another few minutes. Is there any way to extend the session time out limits?
  
  1. 10/29/2006 12:39 PM Cindy wrote:
     Hi John,
     
     There are a couple things in the works that I hope will alleviate this somewhat.  First, we are working on providing a WYSIWYG editor in the HTML fields, so you won't have to actually create the HTML tags yourself.  Second, we are looking at a timeout warning that you can click to extend your session. 
     
     Thanks for writing,
     
     Cindy
     
• 10/28/2006 7:01 AM John Ferguson wrote:
  The template that I am using has a blue background. I changed the font color to white#FFFFFF and that makes the text easier to read. But, I included a link to another website and I cannot change the default link color from blue to white or red. How can I resolve this?
  
  1. 11/8/2006 6:23 PM Cindy wrote:
     

     John,
     
     Quick Shopping Cart uses CSS to determine link "styles", or colors.  The CSS for the Home Page is setting the link color, and this is not something you can edit.
     
     However, you can set a special style in the Welcome Message that will override the style for the Home Page.
     
     If you add the following snippet to your Welcome Message, it will display a link to www.godaddy.com, in white.  Obviously you will need to change www.godaddy.com in both places to whatever you are linking to.

     <style>
      a.cust_welcome:link
      {
          color: white;
          text-decoration: underline;
       }
       a.cust_welcome:hover
      {
          color: white;
       }

     </style>
     
     <a class="cust_welcome" href="http://www.godaddy.com"> www.godaddy.com </a>

     
     For more information on CSS style sheets, visit http://www.w3schools.com/css/css_pseudo_classes.asp

     Thanks for writing,
     
     Cindy

     
     

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